Managing Diversity

We’ve all heard of Equal Opportunities but!!

  • How do we get there?
  • How do we make it happen?
  • How do we make sure that our organisation is not just saying the words but actually committed to creating a positive change?

As more and more workplaces recognise the importance of including people from all backgrounds in service delivery and commit themselves to making services open and equally accessible to all, a number of issues arise:

  • How can I make sure that our working practices do not exclude people?
  • How can I make sure that our services can be reached by everyone?
  • What about recruiting paid and unpaid workers from diverse backgrounds?
  • Some groups of people just don’t seem to want our services, what can I do about that?
  • I can’t seem to make my management committee recognise the importance of this issue. They think I’m just being trendy whenever I raise it.
  • I’d like to do more but I’m not really clear about some things. For example, what is the difference between positive action and positive discrimination?

Participants will have a chance to explore these and other issues through discussion, group exercises and information giving.

Managing Diversity is all about:

  • understanding the legislation which exists around equality of opportunity
  • understanding when legislation just isn’t enough
  • examining best practice in service planning, management and delivery
  • aiming for equality of outcome, not just equality of access

Managing Diversity means recognising the positives and the challenges that difference brings.

Who should attend?
This is an introductory session which would be useful for:

  • Anyone involved in managing, planning or delivering a service.
  • Anyone responsible for the recruitment of paid or unpaid workers.

Trainer: Yvette Turnbull


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