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This
course will provide the toolkit and underpinning skills to
develop a professional approach, in terms of staying calm and
productive under pressure.
If:
- your
temper often gets you into trouble?
- you
often rub people up the wrong way?
- you
said you would change that habit and never did!
Then:
THIS IS
THE COURSE FOR YOU!
This
programme will equip you will strategies and new approaches to
handle crisis, reduce stress and ease the effects of pressures at
work.
Learning
Approach
A blend of essential theory, practical examples of its
application and participative exercises designed to help you try
out your newly acquired skills in a safe and supportive
environment.
Aims
& Objectives
To raise participants awareness of:
Why we think, behave and act in a way we do.
Our trigger points,
understanding them and controlling flare-ups
How others focus-in on our trigger points
Language we use to invite stressful
situations
The way in which we can make changes in our
working habits.
Trainer:
Nigel Ellenor
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