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Cleveland Housing
Advice Centre


Housing Advice
Cleveland Housing Advice Centre provides advice and assistance to the homeless and badly housed community of Cleveland.
We will advise clients on their statutory rights in such matters.
CHAC negotiates with private sector landlords to secure temporary / permanent accommodation on behalf of the homeless.

Benefits Advice
Clients who approach Cleveland Housing Advice Centre, receive Benefit checks as a matter of course.
CHAC maintains a fully comprehensive library of up-to-date Benefit Legislation and rates.

Tribunals and County Court Representation
Cleveland Housing Advice Centre provides representation to the Social Fund, Social Security Appeals Tribunals and Medical Appeals Tribunals etc.
We also provide representation at Housing Appeals and County Court Evictions / Repossessions.
This service is provided by fully trained members of staff.
We are however committed to obtaining positive results without recourse to court / tribunals if it is possible.
This service is free and available to the population of Cleveland.
We receive our referrals from Statutory Authorities, Voluntary Organisation's and Self referrals.

What to do next
Should you or someone you know need advice or assistance in any of these matters, please phone or call in at our office, as we maintain an open door policy where initial appointments aren't necessary.

Furniture Assistance Scheme
We have a furniture scheme which supports our Advice Service. We collect household furniture that is unwanted and in good condition. We then sell this on to people who need low cost furniture at a nominal price. So please do not hesitate to contact us if you need, or have any furniture for disposal.

Policy
We operate under the following policies:
Non-judgmental and Equal opportunities policy
We do not discriminate on the grounds of colour, creed, religion, gender or race.


Opening Hours

CHAC map
Monday 10:00 - 5:00
Tuesday 10:00 - 5:00
Wednesday 12:00 - 5:00
Thursday 10:00 - 5:00
Friday 10:00 - 4:00
Communications
Telephone: 01642 254544
Fax: 01642 801933
e-mail: chac92@hotmail.com


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